Call to Action


Gig Delivery Individuals:

Tired of being pushed around by the gig apps?

The apps’ disorganized process costs independent contractors money, and frustrates good customers and order handlers.

These are real issues affecting millions of people.

• Drivers – Unpaid wait time
• Drivers – Unpaid cancellations
• Drivers – Wrongful de-activations
• Customers – Habitually poor services
• Customers – Exorbitant fees
• Order Handlers – Inefficient processes that make your job harder


Imagine one individual complaining to the big apps about it.


Now imagine 10,000 individuals simultaneously complaining.

How about 100,000 individual drivers, customers, or order handlers? How about passengers?

Speaking of passengers, Uber took in $26 billion in rider revenue and paid out  less than half to the drivers, $11 billion. Nice job, Uber. That’s how the customer’s $80+ ride pays the IC driver $20+.


We’re late to the party though, there are dozens if not hundreds of lawsuits across every major gig app.

But it’s not about getting a check for $15, two years later. Lawsuits/Arbitration is just our leverage.

It’s about forcing the gig apps to take action NOW and change their worst policies, for the betterment of the drivers, customers, and order handlers.


And you know what? There are hundreds of thousands of drivers who take this gig seriously, and millions of customers who want to keep buying. There are good restaurants. Together we could (eventually) work with an independent gig app that is willing to design around COMMON SENSE.

A lot of people talk smack but disappear when the chips are down. Do you have a vested interest in (improving) this industry?



Add your drop to the wave!



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What You Can Do


* Save documentation of your grievances

The single most important way to get attention and ultimately bring change, is to PROVIDE PROOF of specific problems.

Screenshots are an excellent way to document.

• Often the time/date will be visible
• App screens often show the order name/number
• App screens often show the "appointment" times
• App screens often show important details

Emails to customer service are gold.

Emails show that you have brought to their attention a problem with their platform. Now the ball is in their court to find a solution.

• Always be polite
• Restate the problem
• Detail how the problem costs you time or money
• Offer suggestions respectfully

* Act in concert

Catalog your proof, to establish a pattern.

Join with others, whether here or elsewhere.

Do you part, whatever your role, to enrich the process.

* Add your input to our forums

The gig delivery industry is wide and varied, and far-flung. By collaborating we can figure out the best ways to achieve fair business practices.

* Add your input to our voting circle

Please fill out the survey and vote on your segment's issues.